{"Malaysia":[{"id":1,"title":"Account Manager","content":"<p><strong>Join Our Alpha Iota Family, Where Everyone Wins!<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Exciting Work-from-Home Opportunities<\/li>\r\n\t<li>Learning &amp; Development Programs to Upskill Yourself<\/li>\r\n\t<li>Lucrative Salary Package<\/li>\r\n\t<li>Health and Wellness Perks &amp; Benefits<\/li>\r\n\t<li>Motivating and Supportive Teams<\/li>\r\n\t<li>Quarterly Team Events<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>....and lots more!<\/em><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Alpha Iota is based in <strong>Southeast Asia<\/strong>, where we are rapidly growing and are constantly looking for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here&#39;s what awaits you at Alpha Iota!<\/p>\r\n\r\n<p><strong><em>What would you be doing:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Responsible for managing customer accounts effectively, providing great experience to customers and delighting customers while building rapport and loyalty by keeping close contact.<\/li>\r\n\t<li>Maintain an accurate record of client engagement.<\/li>\r\n\t<li>Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp\/Telegram chat.<\/li>\r\n\t<li>Provide great customer experience through a consultative approach.<\/li>\r\n\t<li>Be a strong team player and support company directions &amp; goals.<\/li>\r\n\t<li>Take ownership of your own performance by evaluating key metrics.<\/li>\r\n\t<li>Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles &amp; coaching sessions.<\/li>\r\n\t<li>Working hours: Monday-Friday, 12 pm - 9 pm.<\/li>\r\n<\/ul>\r\n\r\n<p><strong><em>To be successful in this role, you will need to have:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Possess at least 2 years of relevant experience in Account Management \/ Customer Service \/ B2C Sales in any industry.<\/li>\r\n\t<li>Good command of English, Mandarin and Bahasa Malaysia.<\/li>\r\n\t<li>Excellent communication skills &amp; interpersonal skills.<\/li>\r\n\t<li>Good negotiation skills with the ability to resolve issues and customer concerns.<\/li>\r\n\t<li>Sense of ownership and pride in your performance and its impact on the company&#39;s success.<\/li>\r\n\t<li>Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting.<\/li>\r\n\t<li>A proficient communicator with a consultative sales approach.<\/li>\r\n\t<li>Self-motivated and possess aggressive sales personality in achieving quantitative results.<\/li>\r\n\t<li>Good attitude with hunter mentality.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>Keen to understand more?<\/em><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Send your resume to <a href=\"mailto:recruitment@alphaiotabpo.com\" style=\"color: blue; text-decoration: underline;\">recruitment@alphaiotabpo.com<\/a> today and let&rsquo;s chat!<\/p>\r\n\r\n<p><strong>Please be informed that shortlisted candidates will be contacted by our Malaysian Recruitment Team.<\/strong><\/p>","status_id":3,"country_id":2,"apply_url":null,"location":null,"division":null,"slug":null,"seo_desc":null,"seo_title":null,"created_at":"2025-01-30T18:20:20.000000Z","updated_at":"2025-06-10T08:56:18.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":2,"title":"Customer Service Executive","content":"<p><strong><em>We are looking for a dedicated and customer-focused Customer Service Executive to join our team. In this role, you will be the first point of contact for our customers, ensuring high-quality service and customer satisfaction through live chat support and prompt issue resolution.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Retaining existing customers by building strong rapport and delivering a positive customer experience<\/li>\r\n\t<li style=\"list-style-type:disc\">Responding to customer inquiries via live chat with professionalism and efficiency<\/li>\r\n\t<li style=\"list-style-type:disc\">Providing accurate and clear information about products and services<\/li>\r\n\t<li style=\"list-style-type:disc\">Meeting individual and team KPIs and performance goals consistently<\/li>\r\n\t<li style=\"list-style-type:disc\">Maintaining a high level of confidentiality and integrity in handling customer information<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Minimum 1 year of experience in customer service, preferably in a live chat environment<\/li>\r\n\t<li style=\"list-style-type:disc\">Proficient in English, Bahasa Malaysia, and Mandarin (spoken and written)<\/li>\r\n\t<li style=\"list-style-type:disc\">Fast and accurate typing skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong critical thinking skills with a focus on customer satisfaction and issue resolution<\/li>\r\n\t<li style=\"list-style-type:disc\">Able to work independently in a fast-paced and result-oriented environment<\/li>\r\n\t<li style=\"list-style-type:disc\">Computer literate and familiar with Windows OS, Microsoft Office, and Google applications<\/li>\r\n\t<li style=\"list-style-type:disc\">Own laptop and a reliable internet connection are required<\/li>\r\n\t<li style=\"list-style-type:disc\">Willing to work on a rotating shift schedule, including weekends and public holidays<\/li>\r\n<\/ul>\r\n\r\n<p><strong>Working Hours (Rotating Shifts)<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Morning Shift: 8:00 AM &ndash; 5:00 PM<\/li>\r\n\t<li style=\"list-style-type:disc\">Evening Shift: 4:00 PM &ndash; 1:00 AM<\/li>\r\n\t<li style=\"list-style-type:disc\">Midnight Shift: 11:00 PM &ndash; 8:00 AM<br \/>\r\n\t<strong>(5 working days per week)<\/strong><\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/L8W368XV\/apply","location":null,"division":"AI-CR","slug":"customer-service-executive","seo_desc":"Engage with customers via live chat, resolve inquiries, and maintain high satisfaction levels. Join us as Customer Service Executive today!","seo_title":"Customer Service Executive \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-01-30T18:20:20.000000Z","updated_at":"2025-06-10T08:47:25.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":3,"title":"SEO Content Writer","content":"<p><strong>Join Our Alpha Iota Family, Where Everyone Wins!<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Exciting Work-from-Home Opportunities<\/li>\r\n\t<li>Learning &amp; Development Programs to Upskill Yourself<\/li>\r\n\t<li>Lucrative Salary Package<\/li>\r\n\t<li>Health and Wellness Perks &amp; Benefits<\/li>\r\n\t<li>Motivating and Supportive Teams<\/li>\r\n<\/ul>\r\n\r\n<p><br \/>\r\n<strong><em>...and lots more!<\/em><\/strong><\/p>\r\n\r\n<p>Alpha Iota is based in <strong>Southeast Asia<\/strong>, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here&#39;s what awaits you at Alpha Iota!<\/p>\r\n\r\n<p><strong><em>What would you be doing:<\/em><\/strong><\/p>\r\n\r\n<p>We are looking for a Senior SEO Content Writer who is passionate about crafting content suited for our target audience. As a Senior SEO Content Writer, you will be responsible for researching, writing, and editing informational content for our website, blog posts, and more. You will be working closely with the SEO team to create SEO-optimised content. You should also possess strong research skills and an ability to quickly learn new topics. This person should possess leadership qualities that can help lead junior content writers and do quality control on content produced by the team.<\/p>\r\n\r\n<ul>\r\n\t<li>Use multiple AI generating tools like ChatGPT and other AI tools to generate, optimize, and edit content while ensuring it follows SEO standards.<\/li>\r\n\t<li>Work with the SEO team to create an automated content-generation system and oversee the quality of the AI content being generated.<\/li>\r\n\t<li>Develop a scoring system for the AI content in order to perfect and improve on the prompt used for generating AI content.<\/li>\r\n\t<li>Research on industry-related topics to develop content.<\/li>\r\n\t<li>Write for blogs, articles, and long-form content for websites.<\/li>\r\n\t<li>Create compelling content that will capture the target audience&#39;s attention.<\/li>\r\n\t<li>Utilising SEO methods provided by the SEO team to increase organic traffic.<\/li>\r\n\t<li>Editing and polishing existing content to include keywords and improve readability.<\/li>\r\n\t<li>Assist in proofreading and editing content when necessary.<\/li>\r\n\t<li>Additional content related ad hoc tasks that is assigned.<\/li>\r\n<\/ul>\r\n\r\n<p><strong><em>To be successful in this role, you will need to have:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>1-2 years of experience in SEO content writing or a similar role.<\/li>\r\n\t<li>Proficient in English and Mandarin, with strong reading, writing, and speaking skills in both languages.<\/li>\r\n\t<li>Familiarity with Google Sheets and Google Docs for content tracking and collaboration.<\/li>\r\n\t<li>Basic understanding of SEO principles and keyword research.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>Keen to understand more?<\/em><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Send your resume to <a href=\"mailto:recruitment@alphaiotabpo.com\" style=\"color: blue; text-decoration: underline;\">recruitment@alphaiotabpo.com<\/a> today and let&rsquo;s chat!<\/p>\r\n\r\n<p><strong><em>Please be informed that shortlisted candidates will be contacted by our Malaysian Recruitment Team.<\/em><\/strong><\/p>","status_id":3,"country_id":2,"apply_url":null,"location":null,"division":null,"slug":null,"seo_desc":null,"seo_title":null,"created_at":"2025-01-30T18:20:20.000000Z","updated_at":"2025-06-10T09:24:52.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":4,"title":"Senior Media Buyer Executive","content":"<p><strong>Join Our Alpha Iota Family, Where Everyone Wins!<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Exciting Work-from-Home Opportunities<\/li>\r\n\t<li>Learning &amp; Development Programs to Upskill Yourself<\/li>\r\n\t<li>Lucrative Salary Package<\/li>\r\n\t<li>Health and Wellness Perks &amp; Benefits<\/li>\r\n\t<li>Motivating and Supportive Teams<\/li>\r\n<\/ul>\r\n\r\n<p><br \/>\r\n<strong><em>...and lots more!<\/em><\/strong><\/p>\r\n\r\n<p>Alpha Iota is based in <strong>Southeast Asia<\/strong>, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here&#39;s what awaits you at Alpha Iota!<\/p>\r\n\r\n<p><strong><em>What would you be doing:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Create, monitor, analyze, and edit performance marketing campaigns.<\/li>\r\n\t<li>Measure the effectiveness of marketing programs and strategies.<\/li>\r\n\t<li>Executing marketing campaigns via Facebook ads, traffic sources, Google ads, and other marketing tools.<\/li>\r\n\t<li>Prepare performance reports for management.<\/li>\r\n\t<li>Experiment with new platforms and channels.<\/li>\r\n\t<li>Ensure ads are creative and displayed appropriately.<\/li>\r\n\t<li>Monitor costs and return on investment.<\/li>\r\n\t<li>Collaborate with other departments (creative, copywriting, project management, etc.) to optimize the performance of marketing campaigns.<\/li>\r\n<\/ul>\r\n\r\n<p><strong><em>To be successful in this role, you will need to have:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>At least 2-3 years managing paid social media advertising portals.<\/li>\r\n\t<li>Strong understanding of advertising and marketing principles, particularly for online audiences.<\/li>\r\n\t<li>Expertise in market research, conceiving, testing, and optimizing ad copy.<\/li>\r\n\t<li>Passionate in ideating and in tune with SEA regions&rsquo; social media trends and stories.<\/li>\r\n\t<li>Strong written and verbal communication skills in English and Mandarin.<\/li>\r\n\t<li>Proven ability to be proactive and critical thinking.<\/li>\r\n\t<li>A passion for growing businesses.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>Keen to understand more?<\/em><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Send your resume to <a href=\"mailto:recruitment@alphaiotabpo.com\" style=\"color: blue; text-decoration: underline;\">recruitment@alphaiotabpo.com<\/a> today and let&rsquo;s chat!<\/p>","status_id":3,"country_id":2,"apply_url":null,"location":null,"division":null,"slug":null,"seo_desc":null,"seo_title":null,"created_at":"2025-01-30T18:20:20.000000Z","updated_at":"2025-06-10T09:24:35.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":5,"title":"Senior SEO Executive","content":"<p><strong>Join Our Alpha Iota Family, Where Everyone Wins!<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Exciting Work-from-Home Opportunities<\/li>\r\n\t<li>Learning &amp; Development Programs to Upskill Yourself<\/li>\r\n\t<li>Lucrative Salary Package<\/li>\r\n\t<li>Health and Wellness Perks &amp; Benefits<\/li>\r\n\t<li>Motivating and Supportive Teams<\/li>\r\n<\/ul>\r\n\r\n<p><br \/>\r\n<strong><em>...and lots more!<\/em><\/strong><\/p>\r\n\r\n<p>Alpha Iota is based in <strong>Southeast Asia<\/strong>, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here&#39;s what awaits you at Alpha Iota!<\/p>\r\n\r\n<p><strong><em>What would you be doing:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Perform standard SEO enhancements (meta info, internal link, etc.)<\/li>\r\n\t<li>Provide SEO strategies to the team<\/li>\r\n\t<li>Perform link building<\/li>\r\n\t<li>Be involved in the brainstorming process for SEO strategies<\/li>\r\n\t<li>Improve website CTA and user experience<\/li>\r\n\t<li>Perform regular checks on website SEO performance<\/li>\r\n\t<li>Optimize content to be SEO-friendly<\/li>\r\n\t<li>Conduct keyword research<\/li>\r\n\t<li>Ensure websites are fully indexed by Google<\/li>\r\n\t<li>Identify SEO opportunities<\/li>\r\n\t<li>Create and manage redirections<\/li>\r\n<\/ul>\r\n\r\n<p><strong><em>To be successful in this role, you will need to have:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Efficiency in written and spoken English<\/li>\r\n\t<li>Preferred candidate has experience in blackhat SEO<\/li>\r\n\t<li>Min. 2-4 years working in an SEO-related role<\/li>\r\n\t<li>Adept at using WordPress<\/li>\r\n\t<li>Good knowledge of Google Analytics<\/li>\r\n\t<li>Good knowledge of Google Search Console<\/li>\r\n\t<li>Knowledge of SEO tools like Ahrefs, SEMRush, SERanking, and others<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>Keen to understand more?<\/em><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Send your resume to <a href=\"mailto:recruitment@alphaiotabpo.com\" style=\"color: blue; text-decoration: underline;\">recruitment@alphaiotabpo.com<\/a> today and let&rsquo;s chat!<\/p>","status_id":3,"country_id":2,"apply_url":null,"location":null,"division":null,"slug":null,"seo_desc":null,"seo_title":null,"created_at":"2025-01-30T18:20:20.000000Z","updated_at":"2025-06-10T09:24:44.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":6,"title":"Telemarketing Executive","content":"<p><strong>Join Our Alpha Iota Family, Where Everyone Wins!<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Exciting Work-from-Home Opportunities<\/li>\r\n\t<li>Learning &amp; Development Programs to Upskill Yourself<\/li>\r\n\t<li>Lucrative Salary Package<\/li>\r\n\t<li>Health and Wellness Perks &amp; Benefits<\/li>\r\n\t<li>Motivating and Supportive Teams<\/li>\r\n<\/ul>\r\n\r\n<p><br \/>\r\n<strong><em>...and lots more!<\/em><\/strong><\/p>\r\n\r\n<p>Alpha Iota is based in <strong>Southeast Asia<\/strong>, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here&#39;s what awaits you at Alpha Iota!<\/p>\r\n\r\n<p><strong><em>What would you be doing:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Perform outbound sales calls to customers on existing databases.<\/li>\r\n\t<li>Cold-calling prospective clients and explaining our products to them.<\/li>\r\n\t<li>Upsell the products to customers by sharing the company&rsquo;s promotions or deals.<\/li>\r\n\t<li>Meet or exceed projected monthly KPIs.<\/li>\r\n\t<li>Building rapport with customers and maintaining good relationships.<\/li>\r\n\t<li>Follow prepared sales scripts to provide accurate information about a product, features, and benefits.<\/li>\r\n\t<li>Able to handle difficult clients and continually improve sales techniques.<\/li>\r\n\t<li>Promote products or services using persuasive language and techniques.<\/li>\r\n\t<li>Suggest new ways to promote company offerings, create organic growth, and increase reach to consumers.<\/li>\r\n<\/ul>\r\n\r\n<p><strong><em>To be successful in this role, you will need to have:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Possess a minimum of 1-2 years of experience in telemarketing, telesales, or conducting sales calls.<\/li>\r\n\t<li>Demonstrated ability and comfort in engaging in daily sales call activities.<\/li>\r\n\t<li>Proficient in utilizing computers, equipped with a robust internet connection, and possess a dedicated work laptop.<\/li>\r\n\t<li>Fluent in both English, Malay, and Mandarin.<\/li>\r\n\t<li>Capable of effectively managing multiple tasks, setting priorities, and adeptly managing time.<\/li>\r\n\t<li>Exemplary attention to detail to ensure adherence to high-quality standards in deliverables.<\/li>\r\n\t<li>Proficiency in identifying, conceptualizing, and championing innovative and unconventional solutions.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>Keen to understand more?<\/em><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Send your resume to <a href=\"mailto:recruitment@alphaiotabpo.com\" style=\"color: blue; text-decoration: underline;\">recruitment@alphaiotabpo.com<\/a> today and let&rsquo;s chat!<\/p>\r\n\r\n<p><strong><em>Please be informed that shortlisted candidates will be contacted by our Malaysian Recruitment Team.<\/em><\/strong><\/p>","status_id":3,"country_id":2,"apply_url":null,"location":null,"division":null,"slug":null,"seo_desc":null,"seo_title":null,"created_at":"2025-01-30T18:20:20.000000Z","updated_at":"2025-06-10T09:25:03.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":7,"title":"Video Editor Executive","content":"<p><strong><em>We are looking for a creative and detail-oriented Video Editor Executive to join our team. In this role, you will be responsible for creating high-quality visual content that supports our brand, marketing, and digital platforms while collaborating with cross-functional teams to bring ideas to life.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Brainstorm and conceptualize design and video ideas for digital platforms including websites and mobile apps<\/li>\r\n\t<li style=\"list-style-type:disc\">Execute design briefs provided by the Marketing Team and ensure timely delivery of content<\/li>\r\n\t<li style=\"list-style-type:disc\">Ensure brand consistency and maintain high visual standards across all materials<\/li>\r\n\t<li style=\"list-style-type:disc\">Work closely with web developers and back-end teams to deliver innovative digital content<\/li>\r\n\t<li style=\"list-style-type:disc\">Collaborate with Project Management, Design, Content, Front-end, and Back-end teams on various projects<\/li>\r\n\t<li style=\"list-style-type:disc\">Develop concepts and edits for video and still content to meet internal and client expectations<\/li>\r\n\t<li style=\"list-style-type:disc\">Offer multiple video edit options and contribute ideas to improve the final product<\/li>\r\n\t<li style=\"list-style-type:disc\">Stay current with design and video trends, and proactively share insights with relevant teams<\/li>\r\n\t<li style=\"list-style-type:disc\">Apply problem-solving frameworks such as design thinking, lean UX, agile, and Google Sprint methodology<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Diploma, Advanced Diploma, or Degree in Digital\/Creative\/Graphics\/Multimedia Design or a related field<\/li>\r\n\t<li style=\"list-style-type:disc\">1&ndash;3 years of relevant experience preferred<\/li>\r\n\t<li style=\"list-style-type:disc\">High proficiency in Adobe Photoshop, Illustrator, Premiere Pro, and After Effects<\/li>\r\n\t<li style=\"list-style-type:disc\">Organized and efficient with strong time-management skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Able to work in a fast-paced environment and meet tight deadlines<\/li>\r\n\t<li style=\"list-style-type:disc\">Self-motivated and capable of working independently with minimal supervision<\/li>\r\n\t<li style=\"list-style-type:disc\">Excellent interpersonal and communication skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Required languages: <strong>English and Mandarin<\/strong><\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/L43R6777\/apply","location":"Kuala Lumpur","division":"AI-Marketing","slug":"video-editor-executive","seo_desc":"Create engaging video content, edit multimedia assets, and support brand visuals. Join us as a Video Editor Executive remotely in Kuala Lumpur.","seo_title":"Video Editor Executive \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-01-30T18:20:20.000000Z","updated_at":"2025-06-10T08:49:02.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":12,"title":"Project Executive (Business Analyst)","content":"<p><strong><em>We are seeking a proactive and detail-oriented Project Executive (Digital Marketing) to join our team. In this role, you will support the execution and coordination of digital marketing projects, ensuring smooth communication, timely delivery, and clear documentation across teams.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Coordinating daily project and task operations, schedules, and team updates<\/li>\r\n\t<li style=\"list-style-type:disc\">Acting as a liaison between departments, teams, and stakeholders<\/li>\r\n\t<li style=\"list-style-type:disc\">Maintaining accurate project documentation, meeting notes, and progress reports<\/li>\r\n\t<li style=\"list-style-type:disc\">Following up on action items, deliverables, and deadlines to ensure timely completion<\/li>\r\n\t<li style=\"list-style-type:disc\">Assisting in the preparation of presentations, status updates, and internal reports<\/li>\r\n\t<li style=\"list-style-type:disc\">Monitoring project timelines and escalating delays or risks to the project manager<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Fresh graduates or candidates with up to 2 years of experience are encouraged to apply<\/li>\r\n\t<li style=\"list-style-type:disc\">A Bachelor&#39;s degree in Business, Communications, Project Management, or a related field<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong communication skills&mdash;both verbal and written<\/li>\r\n\t<li style=\"list-style-type:disc\">Excellent organizational and time-management abilities<\/li>\r\n\t<li style=\"list-style-type:disc\">Proficiency in Microsoft Excel, Word, and PowerPoint<\/li>\r\n\t<li style=\"list-style-type:disc\">A proactive mindset, attention to detail, and strong team collaboration skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Willingness to learn and grow in a dynamic, fast-paced environment<\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/QV53R46R\/apply","location":"Kuala Lumpur","division":"Business Analytics","slug":"project-executive","seo_desc":"Coordinate digital marketing projects, manage schedules, and support cross-functional teams. Join us as a Project Executive in Kuala Lumpur.","seo_title":"Digital Marketing Project Executive \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-10T08:21:38.000000Z","updated_at":"2025-06-11T02:24:06.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":13,"title":"Meta Ads Team Lead","content":"<p><strong><em>We are seeking a strategic and creative Meta Ads Team Lead to drive high-performing Instagram campaigns and lead our digital marketing efforts. In this role, you will manage a dedicated marketing project team, execute ad strategies, and ensure alignment with business objectives while maintaining brand integrity and performance excellence.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Leading and managing the marketing project team to ensure timely and effective execution of campaigns<\/li>\r\n\t<li style=\"list-style-type:disc\">Liaising with internal and external stakeholders to present marketing strategies, updates, and performance reports<\/li>\r\n\t<li style=\"list-style-type:disc\">Developing and executing Instagram marketing strategies aligned with business goals (awareness, engagement, conversions)<\/li>\r\n\t<li style=\"list-style-type:disc\">Overseeing Instagram content planning and publishing&mdash;including feed posts, Reels, and Stories<\/li>\r\n\t<li style=\"list-style-type:disc\">Managing Instagram ad campaigns end-to-end, including ideation, A\/B testing, and performance analysis<\/li>\r\n\t<li style=\"list-style-type:disc\">Monitoring campaign analytics and performance metrics, using data insights to refine strategies<\/li>\r\n\t<li style=\"list-style-type:disc\">Creating marketing presentation documents and materials for internal use and client updates<\/li>\r\n\t<li style=\"list-style-type:disc\">Staying updated on social media trends, platform algorithm changes, and competitive activities<\/li>\r\n\t<li style=\"list-style-type:disc\">Ensuring brand consistency in voice, aesthetics, and messaging across all Instagram content and campaigns<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Proven experience as a Social Media Strategist or Meta Ads Specialist, ideally with leadership experience<\/li>\r\n\t<li style=\"list-style-type:disc\">A strong portfolio demonstrating successful Instagram and Meta ad campaigns<\/li>\r\n\t<li style=\"list-style-type:disc\">Proficiency with tools such as Meta Business Suite, SEO platforms, WordPress, and\/or Shopify<\/li>\r\n\t<li style=\"list-style-type:disc\">Solid understanding of Instagram SEO, algorithm dynamics, content formats, and ad targeting<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong analytical skills and comfort with data-driven decision-making<\/li>\r\n\t<li style=\"list-style-type:disc\">Excellent communication, team leadership, and stakeholder management abilities<\/li>\r\n\t<li style=\"list-style-type:disc\">A creative mindset with a keen eye for visual and editorial detail<\/li>\r\n\t<li style=\"list-style-type:disc\">Bachelor&rsquo;s degree in Marketing, Communications, or a related field (preferred)<\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/L7998YY5\/apply","location":"Selangor","division":"AI-Marketing","slug":"meta-ads-team-lead","seo_desc":"Lead social media marketing strategies as a Meta Ads Team Lead. Manage campaigns, analyze performance, and drive brand growth. Apply now.","seo_title":"Meta Ads Team Lead \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-10T08:44:16.000000Z","updated_at":"2025-06-10T08:44:16.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":14,"title":"VIP Account Manager","content":"<p><strong><em>We are looking for a customer-focused and results-driven VIP Account Manager to join our team. In this role, you will be responsible for managing high-value customer accounts, delivering exceptional service, and building long-term relationships that drive customer satisfaction and loyalty.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Managing VIP customer accounts with care, professionalism, and a personal touch<\/li>\r\n\t<li style=\"list-style-type:disc\">Maintaining accurate records of client engagement and account activity<\/li>\r\n\t<li style=\"list-style-type:disc\">Communicating effectively with customers via phone calls and messaging platforms (WhatsApp\/Telegram)<\/li>\r\n\t<li style=\"list-style-type:disc\">Providing an outstanding customer experience through a consultative and solution-oriented approach<\/li>\r\n\t<li style=\"list-style-type:disc\">Building rapport and trust with clients to encourage long-term loyalty<\/li>\r\n\t<li style=\"list-style-type:disc\">Taking ownership of performance by tracking key metrics and striving for continuous improvement<\/li>\r\n\t<li style=\"list-style-type:disc\">Supporting company goals and direction as a collaborative team player<\/li>\r\n\t<li style=\"list-style-type:disc\">Actively participating in workshops, team huddles, and coaching sessions to enhance knowledge and skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Adapting to changes with agility and professionalism<\/li>\r\n\t<li style=\"list-style-type:disc\"><strong>Working Hours:<\/strong> Monday to Friday, 12:00 PM &ndash; 9:00 PM<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Minimum 2 years of experience in Account Management, Customer Service, or B2C Sales in any industry<\/li>\r\n\t<li style=\"list-style-type:disc\">Proficiency in English, Mandarin, and Bahasa Malaysia<\/li>\r\n\t<li style=\"list-style-type:disc\">Excellent communication, interpersonal, and negotiation skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong sense of ownership, accountability, and pride in delivering results<\/li>\r\n\t<li style=\"list-style-type:disc\">Well-organized with strong planning, problem-solving, and decision-making abilities<\/li>\r\n\t<li style=\"list-style-type:disc\">Able to multitask and work both independently and collaboratively<\/li>\r\n\t<li style=\"list-style-type:disc\">A consultative sales approach with a customer-first mindset<\/li>\r\n\t<li style=\"list-style-type:disc\">Self-motivated and results-driven, with a competitive, hunter mentality<\/li>\r\n\t<li style=\"list-style-type:disc\">Positive attitude and eagerness to contribute to team success<\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/QYW34X8V\/apply","location":"Kuala Lumpur","division":"Sales","slug":"vip-account-manager","seo_desc":"Manage VIP customer accounts at Alpha Iota BPO. Provide exceptional service via calls and messaging, build rapport, and drive client satisfaction.","seo_title":"VIP Account Manager \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-10T08:45:35.000000Z","updated_at":"2025-06-10T08:45:35.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":16,"title":"CRM Specialist","content":"<p><strong><em>We are looking for a tech-savvy and analytical CRM Specialist to join our team. In this role, you will be responsible for managing CRM systems, driving customer engagement strategies, and turning data into meaningful actions to improve the overall customer experience.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Maintain and manage CRM systems, including setting up workflows, dashboards, and reporting tools<\/li>\r\n\t<li style=\"list-style-type:disc\">Ensure data integrity and deliver actionable insights to support business decisions<\/li>\r\n\t<li style=\"list-style-type:disc\">Optimise and automate CRM processes to improve efficiency and accuracy<\/li>\r\n\t<li style=\"list-style-type:disc\">Develop and execute strategies for customer engagement and retention<\/li>\r\n\t<li style=\"list-style-type:disc\">Train team members on CRM functionalities, features, and best practices<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">2&ndash;3 years of experience working with CRM platforms such as Salesforce, HubSpot, or Zoho<\/li>\r\n\t<li style=\"list-style-type:disc\">Proficient in data analysis, reporting, and CRM automation tools<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong understanding of CRM best practices and customer lifecycle strategies<\/li>\r\n\t<li style=\"list-style-type:disc\">Excellent problem-solving skills, attention to detail, and communication abilities<\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/LR58W3XX\/apply","location":"Kuala Lumpur","division":"Business Analytics","slug":"crm-specialist","seo_desc":"Manage CRM tools, analyze data, and drive engagement. Join Alpha Iota BPO as a CRM Specialist in Kuala Lumpur and elevate customer experiences.","seo_title":"CRM Specialist \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-10T08:53:23.000000Z","updated_at":"2025-06-10T09:13:24.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":17,"title":"Senior Affiliate Marketer","content":"<p><strong><em>We are looking for a driven and experienced Senior Affiliate Marketer to join our team. In this role, you will be responsible for managing and expanding our affiliate marketing efforts, building strong relationships, and contributing to revenue growth through strategic partnerships.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Perform new customer acquisition through research, referrals, networking, cold calling, data feeds, and emails<\/li>\r\n\t<li style=\"list-style-type:disc\">Maintain open communication with all affiliates on day-to-day issues<\/li>\r\n\t<li style=\"list-style-type:disc\">Communicate with new and existing affiliates regarding upcoming promotions and optimization opportunities<\/li>\r\n\t<li style=\"list-style-type:disc\">Develop business strategies to improve affiliate programs<\/li>\r\n\t<li style=\"list-style-type:disc\">Work with the management team to execute and close new affiliate deals to increase revenue targets<\/li>\r\n\t<li style=\"list-style-type:disc\">Stay current with trends in affiliate marketing and identify new opportunities<\/li>\r\n\t<li style=\"list-style-type:disc\">Organize and coordinate trade shows and other promotional activities for product launches and specials<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">A minimum of 3 years of experience in affiliate marketing<\/li>\r\n\t<li style=\"list-style-type:disc\">Proven experience in building and managing affiliate programs with existing affiliate networks, and a track record of revenue generation through affiliate networks<\/li>\r\n\t<li style=\"list-style-type:disc\">Experience attending affiliate conferences and delivering presentations to diverse audiences<\/li>\r\n\t<li style=\"list-style-type:disc\">Proficient in English, Malay, and Mandarin<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong organizational, planning, problem-solving, and decision-making skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Capable of multitasking, working under pressure, and thriving both independently and within a team setting<\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/L8VVRYW3\/apply","location":"Subang Jaya, Selangor","division":"AI-Marketing","slug":"senior-affiliate-marketer","seo_desc":"Recruit and manage affiliate partners, develop strategies to boost revenue, and stay updated with industry trends. Join us as Senior Affiliate Marketer.","seo_title":"Senior Affiliate Marketer \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-10T09:17:31.000000Z","updated_at":"2025-06-10T09:17:31.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":18,"title":"Video Editor (Senior Executive)","content":"<p><strong><em>We are seeking a creative and skilled Video Editor (Senior Executive) to join our dynamic team. In this role, you will conceptualize and execute high-quality visual content for digital platforms while ensuring brand consistency.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Brainstorm creative ideas and conceptualize designs for websites and mobile apps<\/li>\r\n\t<li style=\"list-style-type:disc\">Ensure high-quality visual standards and maintain brand consistency<\/li>\r\n\t<li style=\"list-style-type:disc\">Execute design briefs from the Marketing Team and ensure timely follow-through<\/li>\r\n\t<li style=\"list-style-type:disc\">Collaborate closely with web developers and back-end teams to deliver innovative web and mobile content<\/li>\r\n\t<li style=\"list-style-type:disc\">Stay updated on web design trends and proactively share knowledge with teams<\/li>\r\n\t<li style=\"list-style-type:disc\">Work with Project Management, Design, Content, Front-end, and Back-end teams to complete projects and initiatives<\/li>\r\n\t<li style=\"list-style-type:disc\">Apply problem-solving methodologies such as design thinking, lean UX, agile, and Google sprint<\/li>\r\n\t<li style=\"list-style-type:disc\">Develop concepts for video and still content<\/li>\r\n\t<li style=\"list-style-type:disc\">Proactively contribute conceptual and executional ideas to improve final product quality<\/li>\r\n\t<li style=\"list-style-type:disc\">Provide multiple edit options for internal and client teams<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Diploma or higher in Digital\/Creative\/Graphics\/Multimedia Design or related discipline<\/li>\r\n\t<li style=\"list-style-type:disc\">3 to 5 years of relevant work experience<\/li>\r\n\t<li style=\"list-style-type:disc\">Highly proficient in Photoshop, Illustrator, Premiere Pro, and After Effects<\/li>\r\n\t<li style=\"list-style-type:disc\">Organized with strong time management skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Ability to work effectively under pressure and meet deadlines<\/li>\r\n\t<li style=\"list-style-type:disc\">Self-motivated and capable of working independently with minimal supervision<\/li>\r\n\t<li style=\"list-style-type:disc\">Excellent interpersonal, communication, and collaboration skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Fluent in <strong>English and Mandarin<\/strong><\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/L43R6777","location":"Federal Territory of Kuala Lumpur","division":"AI-Marketing","slug":"senior-video-editor","seo_desc":"Conceptualize and execute high-quality video content for digital platforms. Create animations and support branding. Apply for our Senior Video Editor now.","seo_title":"Senior Video Editor \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-10T09:19:22.000000Z","updated_at":"2025-06-10T09:19:22.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":19,"title":"Media Buyer","content":"<p><strong><em>We are looking for a skilled and proactive Media Buyer to join our growing team. In this role, you will be responsible for creating, monitoring, and optimizing marketing campaigns to drive business growth.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Create, monitor, analyze, and edit performance marketing campaigns<\/li>\r\n\t<li style=\"list-style-type:disc\">Measure the effectiveness of marketing programs and strategies<\/li>\r\n\t<li style=\"list-style-type:disc\">Execute marketing campaigns via Facebook ads, Google ads, traffic sources, and other tools<\/li>\r\n\t<li style=\"list-style-type:disc\">Prepare performance reports for management<\/li>\r\n\t<li style=\"list-style-type:disc\">Experiment with new platforms and channels to identify opportunities<\/li>\r\n\t<li style=\"list-style-type:disc\">Ensure ads are creative and displayed appropriately<\/li>\r\n\t<li style=\"list-style-type:disc\">Monitor costs and return on investment<\/li>\r\n\t<li style=\"list-style-type:disc\">Collaborate with creative, copywriting, project management, and other departments to optimize campaigns<\/li>\r\n\t<li style=\"list-style-type:disc\">Manage and execute marketing projects, ensuring timely delivery and achievement of objectives<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">2-3 years of experience managing paid social media advertising portals<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong understanding of advertising and marketing principles for online audiences<\/li>\r\n\t<li style=\"list-style-type:disc\">Expertise in market research, ad copy creation, testing, and optimization<\/li>\r\n\t<li style=\"list-style-type:disc\">Passionate about ideation and in tune with Malaysia&rsquo;s social media trends and stories<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong written and verbal communication skills in both <strong>English and Mandarin<\/strong><\/li>\r\n\t<li style=\"list-style-type:disc\">Proven ability to think critically and work proactively in a fast-paced environment<\/li>\r\n\t<li style=\"list-style-type:disc\">Flexibility to work additional hours when needed to meet deadlines and project demands<\/li>\r\n\t<li style=\"list-style-type:disc\">A passion for driving business growth<\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/L454R495\/apply","location":"Federal Territory of Kuala Lumpur","division":"AI-Marketing","slug":"media-buyer-executive","seo_desc":"Develop ad strategies, manage campaigns, and analyze performance. Join us as a Media Buyer in Kuala Lumpur. English and Mandarin needed.","seo_title":"Media Buyer \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-10T09:20:27.000000Z","updated_at":"2025-06-10T09:20:27.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":20,"title":"Customer Relations Manager","content":"<p><strong><em>We are looking for a strong and experienced Customer Relations Manager to lead our Customer Service team. In this role, you will oversee customer service operations, drive team performance, and enhance customer satisfaction to support business growth.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Supervise and mentor Senior Team Leads to manage their teams effectively<\/li>\r\n\t<li style=\"list-style-type:disc\">Provide coaching, guidance, and performance feedback to support continuous development<\/li>\r\n\t<li style=\"list-style-type:disc\">Foster a positive, high-performing team culture aligned with company values<\/li>\r\n\t<li style=\"list-style-type:disc\">Oversee daily Customer Service operations to ensure timely and effective resolution of inquiries and issues<\/li>\r\n\t<li style=\"list-style-type:disc\">Implement and maintain customer service standards, policies, and procedures<\/li>\r\n\t<li style=\"list-style-type:disc\">Monitor KPIs and SLAs to ensure operational efficiency<\/li>\r\n\t<li style=\"list-style-type:disc\">Analyze customer feedback and operational data to identify improvement opportunities<\/li>\r\n\t<li style=\"list-style-type:disc\">Develop and execute strategies to improve customer satisfaction and retention<\/li>\r\n\t<li style=\"list-style-type:disc\">Optimize workflows and introduce automation or technology solutions for efficiency<\/li>\r\n\t<li style=\"list-style-type:disc\">Collaborate with Sales, Transactions, Marketing, and other departments for a seamless customer journey<\/li>\r\n\t<li style=\"list-style-type:disc\">Drive initiatives to reduce complaints and enhance service quality<\/li>\r\n\t<li style=\"list-style-type:disc\">Generate and review reports on team performance, customer feedback, and trends<\/li>\r\n\t<li style=\"list-style-type:disc\">Present insights and recommendations to senior management<\/li>\r\n\t<li style=\"list-style-type:disc\">Serve as the primary escalation point for complex customer issues<\/li>\r\n\t<li style=\"list-style-type:disc\">Work with internal and external stakeholders to resolve challenges<\/li>\r\n\t<li style=\"list-style-type:disc\">Represent the Customer Relations team in cross-departmental meetings and initiatives<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Minimum 4 years of customer service experience, including at least 2 years in a managerial role<\/li>\r\n\t<li style=\"list-style-type:disc\">Experience in fast-paced, customer-focused environments<\/li>\r\n\t<li style=\"list-style-type:disc\">Ability to manage high-pressure situations and complex escalations<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong project management and organizational skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Fluent in <strong>Mandarin, English, and Malay<\/strong> to communicate with a diverse customer base<\/li>\r\n\t<li style=\"list-style-type:disc\">Proven leadership and coaching skills for senior-level team members<\/li>\r\n\t<li style=\"list-style-type:disc\">Deep understanding of customer service principles, tools, and best practices<\/li>\r\n\t<li style=\"list-style-type:disc\">Excellent communication, leadership, and problem-solving skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Ability to analyze data, identify trends, and implement strategic improvements<\/li>\r\n\t<li style=\"list-style-type:disc\">Proficient in CRM software and customer service technologies<\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/QYYY7V49\/apply","location":"Kuala Lumpur","division":"AI-CR","slug":"customer-relations-manager","seo_desc":"Lead and mentor customer service teams, implement process improvements, and enhance customer satisfaction. Apply for Customer Relations Manager position here.","seo_title":"Customer Relations Manager \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-10T09:21:41.000000Z","updated_at":"2025-06-10T09:21:41.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":21,"title":"QA and Training Specialist","content":"<p><strong><em>We are looking for a detail-oriented and proactive QA and Training Specialist to join our team. In this role, you will be responsible for monitoring sales calls, ensuring quality standards, and delivering training programs to enhance sales performance and customer engagement.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Review and assess telemarketing sales calls based on predefined quality standards<\/li>\r\n\t<li style=\"list-style-type:disc\">Identify strengths, areas for improvement, and trends in sales conversations<\/li>\r\n\t<li style=\"list-style-type:disc\">Ensure compliance with company policies, sales scripts, and regulatory requirements<\/li>\r\n\t<li style=\"list-style-type:disc\">Conduct regular call calibration sessions with sales teams and management<\/li>\r\n\t<li style=\"list-style-type:disc\">Provide detailed and constructive feedback to sales agents on call performance<\/li>\r\n\t<li style=\"list-style-type:disc\">Develop and deliver training programs focused on objection handling, closing techniques, and customer engagement<\/li>\r\n\t<li style=\"list-style-type:disc\">Conduct one-on-one coaching sessions and group workshops<\/li>\r\n\t<li style=\"list-style-type:disc\">Design interactive role-playing exercises and real-time call coaching<\/li>\r\n\t<li style=\"list-style-type:disc\">Analyze sales call data and conversion rates to identify areas for improvement<\/li>\r\n\t<li style=\"list-style-type:disc\">Collaborate with sales teams to refine sales scripts and strategies<\/li>\r\n\t<li style=\"list-style-type:disc\">Work closely with team leads and managers to implement performance enhancement plans<\/li>\r\n\t<li style=\"list-style-type:disc\">Track training effectiveness through KPI improvements and agent feedback<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Minimum 2 years of experience in quality assurance, sales coaching, or training within telemarketing, call centers, or outbound sales<\/li>\r\n\t<li style=\"list-style-type:disc\">Proficient in spoken and written <strong>English, Bahasa Malaysia, and Mandarin<\/strong><\/li>\r\n\t<li style=\"list-style-type:disc\">Familiarity with sales KPIs such as conversion rate, call handling time, and customer engagement<\/li>\r\n\t<li style=\"list-style-type:disc\">Proven experience in sales quality assurance, coaching, or telemarketing<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong understanding of sales techniques, objection handling, and customer psychology<\/li>\r\n\t<li style=\"list-style-type:disc\">Excellent analytical skills for assessing call quality and providing actionable feedback<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong communication, coaching, and interpersonal skills<\/li>\r\n\t<li style=\"list-style-type:disc\">Experience with QA tools, CRM systems, and sales analytics software is a plus<\/li>\r\n\t<li style=\"list-style-type:disc\">Ability to conduct engaging training sessions and motivate sales teams<\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/L9WWV964\/apply","location":"Kuala Lumpur","division":"AI-Sales","slug":"qa-and-training-specialist","seo_desc":"Provide coaching and training, and analyze performance data to improve sales effectiveness. Join us as a QA and Training Specialist in Kuala Lumpur.","seo_title":"QA and Training Specialist \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-10T09:23:45.000000Z","updated_at":"2025-06-10T09:23:45.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":23,"title":"Quality Assurance Analyst","content":"<p>About the job Quality Assurance Analyst<\/p>\r\n\r\n<p><strong>Join Our Alpha Iota Family, Where Everyone Wins!<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Exciting Work-from-Home Opportunities<\/li>\r\n\t<li>Learning &amp; Development Programs to Upskill Yourself<\/li>\r\n\t<li>Lucrative Salary Package<\/li>\r\n\t<li>Health and Wellness Perks &amp; Benefits<\/li>\r\n\t<li>Motivating and Supportive Teams<\/li>\r\n<\/ul>\r\n\r\n<p><strong><em>.and lots more!<\/em><\/strong><\/p>\r\n\r\n<p>Alpha Iota is based in&nbsp;<strong>Southeast Asia<\/strong>, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!<\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>What would you be doing:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li><em>Manage the quality assurance for the clients that Alpha Iota is serving.<\/em><\/li>\r\n\t<li><em>Monitor Live Chats from Customer Service Executives.<\/em><\/li>\r\n\t<li><em>Manage Alpha Iotas clients expectations by maintaining a good quality of internal output.<\/em><\/li>\r\n\t<li><em>Provide coaching and follow-up coaching sessions that are adhered to.<\/em><\/li>\r\n\t<li><em>Identify issues and areas of improvement (agent level, process, and business level), propose, approve, and track the necessary corrective action(s) to satisfactory.<\/em><\/li>\r\n\t<li><em>Dive into service quality issues, which are inclusive of Customer Service Satisfaction, First Contact Resolution, Average Response Time, Quality Assurance Evaluation pass rate, and customer complaints.<\/em><\/li>\r\n\t<li><em>Participate in the development and delivery of training and programme support for quality and operational needs. This includes soft skills, product, systems, and processes. You are also responsible to ensure and monitor the overall effectiveness of training.<\/em><\/li>\r\n\t<li><em>Promote a culture of high performance and continuous improvement that values learning and a commitment to quality among the team.<\/em><\/li>\r\n\t<li><em>Perform ad hoc tasks as assigned by management, ensuring timely and high-quality completion, such as supporting live customer interactions by handling chats through the live chat system when required, and maintaining professional and effective communication.<\/em><\/li>\r\n\t<li><em>Stay aligned and updated with company policies by spending several hours each month handling customer interactions.<\/em><\/li>\r\n\t<li><em>Conduct training sessions to equip new joiners with the necessary knowledge and skills to perform their roles effectively.<\/em><\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>To be successful in this role, you will need to have:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li><em>Minimum Diploma, Advanced\/Higher\/Graduate Diploma.<\/em><\/li>\r\n\t<li><em>At least 1 year of Quality Assurance (QA) \/ customer service experience in a contact centre environment or related industry.<\/em><\/li>\r\n\t<li><em>Proficient in Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Workplace (Google Docs, Sheets, Drive).<\/em><\/li>\r\n\t<li><em>Knowledge of customer service principles and practices, relevant computer applications, and administrative procedures.<\/em><\/li>\r\n\t<li><em>Excellent analytical problem-solving ability.<\/em><\/li>\r\n\t<li><em>Fluent in verbal and written English, Mandarin, and Bahasa Malaysia.<\/em><\/li>\r\n\t<li><em>Possess a personal laptop\/computer and a good Internet connection.<\/em><\/li>\r\n<\/ul>","status_id":1,"country_id":2,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/QXRY6W6Y\/apply","location":"Kuala Lumpur","division":"AI-CR","slug":"quality-assurance-analyst","seo_desc":"Join us as a Quality Assurance Analyst today!","seo_title":"Quality Assurance Analyst \u2013 Alpha Iota BPO (Malaysia)","created_at":"2025-06-12T01:11:15.000000Z","updated_at":"2025-06-12T01:12:13.000000Z","deleted_at":null,"country":{"id":2,"name":"Malaysia","code":"my","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}}],"Thailand":[{"id":8,"title":"Account Manager (Thai Speaker)","content":"<p><strong>Join Our Alpha Iota Family, Where Everyone Wins!<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Lucrative Salary Package with Work-from-Home Opportunities<\/li>\r\n\t<li>Learning &amp; Development Programs to Upskill Yourself<\/li>\r\n\t<li>Tons of Health and Wellness Perks &amp; Benefits<\/li>\r\n\t<li>Motivating and Supportive Team<\/li>\r\n<\/ul>\r\n\r\n<p><br \/>\r\n<strong><em>... and lots more!<\/em><\/strong><\/p>\r\n\r\n<p>Alpha Iota is based in <strong>Southeast Asia<\/strong>, where we are rapidly growing and constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here&rsquo;s what awaits you at Alpha Iota!<\/p>\r\n\r\n<p><strong><em>What would you be doing:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Conduct outbound calls from provided leads and databases.<\/li>\r\n\t<li>Handle customer inquiries, provide information, and address concerns or objections.<\/li>\r\n\t<li>Upsell the products to customers by sharing the company&rsquo;s promotions or deals.<\/li>\r\n\t<li>Able to handle difficult clients and continually improve sales techniques.<\/li>\r\n\t<li>Good cooperation with teamwork.<\/li>\r\n\t<li>Excellent problem-solving skills and a proactive approach to addressing customer needs.<\/li>\r\n<\/ul>\r\n\r\n<p><strong><em>To be successful in this role, you will need to have:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Possess a minimum of 1-2 years of experience in telemarketing, telesales, or conducting sales calls.<\/li>\r\n\t<li>Proficiency in identifying, conceptualizing, and championing innovative and unconventional solutions.<\/li>\r\n\t<li>Exemplary attention to detail to ensure adherence to high-quality standards in deliverables.<\/li>\r\n\t<li>Capable of effectively managing multiple tasks, setting priorities, and adeptly managing time.<\/li>\r\n\t<li>Good proficiency in Thai and English language.<\/li>\r\n<\/ul>\r\n\r\n<p><strong><em>Keen to understand more?<\/em><\/strong><\/p>\r\n\r\n<p>Send your resume to <a href=\"mailto:recruitment@alphaiotabpo.com\" style=\"color: blue; text-decoration: underline;\">recruitment@alphaiotabpo.com<\/a> today and let&rsquo;s chat!<\/p>","status_id":3,"country_id":3,"apply_url":null,"location":null,"division":null,"slug":null,"seo_desc":null,"seo_title":null,"created_at":"2025-01-30T18:20:20.000000Z","updated_at":"2025-06-10T09:24:11.000000Z","deleted_at":null,"country":{"id":3,"name":"Thailand","code":"th","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}},{"id":9,"title":"Transactions Executive (Thai Speaker)","content":"<p><strong>Join Our Alpha Iota Family, Where Everyone Wins!<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Learning &amp; Development Programs to Upskill Yourself<\/li>\r\n\t<li>Lucrative Salary Package<\/li>\r\n\t<li>Health and Wellness Perks &amp; Benefits<\/li>\r\n\t<li>Motivating and Supportive Teams<\/li>\r\n<\/ul>\r\n\r\n<p><br \/>\r\n<strong><em>... and lots more!<\/em><\/strong><\/p>\r\n\r\n<p>Alpha Iota is based in <strong>Southeast Asia<\/strong>, where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Here&#39;s what awaits you at Alpha Iota!<\/p>\r\n\r\n<p><strong><em>What would you be doing:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>Process and oversee daily transactions, including deposits and withdrawals, ensuring accuracy and efficiency.<\/li>\r\n\t<li>Respond to operational support requests, addressing payment discrepancies, failed transactions, and other inquiries.<\/li>\r\n\t<li>Assist with manager-assigned tasks, such as transaction reporting and investigating anomalies.<\/li>\r\n\t<li>Analyze transaction data to identify and resolve issues promptly.<\/li>\r\n\t<li>Manage and resolve customer complaints related to payments, handling complex cases when necessary.<\/li>\r\n\t<li>Document customer interactions and transaction issues in internal systems for future reference.<\/li>\r\n\t<li>Report recurring or emerging transaction problems to support continuous improvement.<\/li>\r\n<\/ul>\r\n\r\n<p><strong><em>To be successful in this role, you will need to have:<\/em><\/strong><\/p>\r\n\r\n<ul>\r\n\t<li>0-3 years of experience in transaction processing or a relevant industry; Fresh Graduates are encouraged to apply.<\/li>\r\n\t<li>Highly motivated and results-driven.<\/li>\r\n\t<li>Willing to work 12-hour shifts on a rotational schedule, with 6 rest days per month.<\/li>\r\n\t<li>Familiar with customer service principles and proficient in Microsoft Office (Word, Excel, and PowerPoint).<\/li>\r\n\t<li>Proficient in Thai; English proficiency is an added advantage.<\/li>\r\n\t<li>Willingness to relocate internationally.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>Enjoy a compensation package that rewards your skills and dedication:<\/em><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<ul>\r\n\t<li>Opportunities within a company with a solid track record of performance.<\/li>\r\n\t<li>Fantastic work culture and friendly work environment.<\/li>\r\n\t<li>Twenty-one (21) days of annual leave in a year.<\/li>\r\n\t<li>Additional leaves like maternity or paternity, hospitalization, and marriage are all provided.<\/li>\r\n\t<li>Extra benefits like meal allowance, night shift allowance, and medical coverage.<\/li>\r\n\t<li>Free accommodation (including electricity, water, and internet).<\/li>\r\n\t<li>Daily transportation to the office and back from the office.<\/li>\r\n\t<li>Annual festival celebrations.<\/li>\r\n<\/ul>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p><strong><em>Keen to understand more?<\/em><\/strong><\/p>\r\n\r\n<p>&nbsp;<\/p>\r\n\r\n<p>Send your resume to <a href=\"mailto:recruitment@alphaiotabpo.com\" style=\"color: blue; text-decoration: underline;\">recruitment@alphaiotabpo.com<\/a> today and let&rsquo;s chat!<\/p>","status_id":3,"country_id":3,"apply_url":null,"location":null,"division":null,"slug":null,"seo_desc":null,"seo_title":null,"created_at":"2025-01-30T18:20:20.000000Z","updated_at":"2025-06-10T09:25:12.000000Z","deleted_at":null,"country":{"id":3,"name":"Thailand","code":"th","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}}],"Cambodia":[{"id":11,"title":"Transactions Executive","content":"<p><strong><em>We are seeking a detail-oriented and results-driven Transactions Executive to join our team. In this role, you will be responsible for managing and executing a variety of transaction processes with accuracy and efficiency.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Ensuring smooth daily operations across our outlets<\/li>\r\n\t<li style=\"list-style-type:disc\">Responding promptly to operational support requests<\/li>\r\n\t<li style=\"list-style-type:disc\">Assisting with various ad-hoc tasks assigned by management<\/li>\r\n\t<li style=\"list-style-type:disc\">Using data and analysis to solve operational challenges<\/li>\r\n\t<li style=\"list-style-type:disc\">Verifying transactions and assisting with audit processes<\/li>\r\n\t<li style=\"list-style-type:disc\">Addressing and resolving customer complaints efficiently<\/li>\r\n\t<li style=\"list-style-type:disc\">Logging and categorizing customer interactions accurately<\/li>\r\n\t<li style=\"list-style-type:disc\">Identifying and reporting new or recurring issues to the relevant teams<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">A minimum education of O Level, A Level\/Pre-U, Diploma, or higher<\/li>\r\n\t<li style=\"list-style-type:disc\">A strong drive to succeed&mdash;fresh graduates are encouraged to apply!<\/li>\r\n\t<li style=\"list-style-type:disc\">Willingness to work 12-hour rotating shifts (6 days off per month)<\/li>\r\n\t<li style=\"list-style-type:disc\">Familiarity with customer service practices, basic software tools, and office procedures<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong analytical thinking and problem-solving abilities<br \/>\r\n\tThe ability to identify and explain the root of problems clearly<\/li>\r\n\t<li style=\"list-style-type:disc\">Fluency in both <strong>Khmer<\/strong> and <strong>English<\/strong><\/li>\r\n<\/ul>","status_id":1,"country_id":4,"apply_url":null,"location":"Poipet","division":"AI-Ops","slug":"transactions-executive","seo_desc":"Handle operations, verify transactions, and support audits in a dynamic team. Join us as a Transactions Executive in Poipet, Cambodia.","seo_title":"Transactions Executive \u2013 Alpha Iota BPO (Cambodia)","created_at":"2025-06-10T07:42:28.000000Z","updated_at":"2025-06-10T09:25:25.000000Z","deleted_at":null,"country":{"id":4,"name":"Cambodia","code":"kh","created_at":"2025-01-30T18:20:20.000000Z","updated_at":null}}],"Indonesia":[{"id":15,"title":"Media Buyer Executive (Bahasa Indonesia Speaker)","content":"<p><strong><em>We are looking for a skilled and proactive Media Buyer Executive fluent in Bahasa Indonesia to join our team. In this role, you will manage and optimize digital marketing campaigns, driving performance and ensuring alignment with business goals.<\/em><\/strong><\/p>\r\n\r\n<p><strong>Job Responsibilities<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">Create, monitor, analyze, and optimize performance marketing campaigns<\/li>\r\n\t<li style=\"list-style-type:disc\">Measure the effectiveness of marketing programs and strategies<\/li>\r\n\t<li style=\"list-style-type:disc\">Execute marketing campaigns via Facebook Ads, Google Ads, and other traffic sources<\/li>\r\n\t<li style=\"list-style-type:disc\">Prepare and present performance reports to management<\/li>\r\n\t<li style=\"list-style-type:disc\">Experiment with new platforms and channels to expand reach<\/li>\r\n\t<li style=\"list-style-type:disc\">Ensure ad creatives are compelling and appropriately displayed<\/li>\r\n\t<li style=\"list-style-type:disc\">Monitor advertising costs and return on investment (ROI)<\/li>\r\n\t<li style=\"list-style-type:disc\">Collaborate with creative, copywriting, and project management teams to enhance campaign performance<\/li>\r\n\t<li style=\"list-style-type:disc\">Manage marketing projects to ensure timely delivery and achievement of objectives<\/li>\r\n\t<li style=\"list-style-type:disc\">Be available on weekends to manage Facebook campaigns when necessary<\/li>\r\n<\/ul>\r\n\r\n<p><strong>What We&#39;re Looking For<\/strong><\/p>\r\n\r\n<ul>\r\n\t<li style=\"list-style-type:disc\">1&ndash;2 years of experience in iGaming digital marketing or managing paid social media advertising<\/li>\r\n\t<li style=\"list-style-type:disc\">Strong understanding of digital advertising and marketing principles, especially for online audiences<\/li>\r\n\t<li style=\"list-style-type:disc\">Expertise in market research, ad copy creation, A\/B testing, and campaign optimization<\/li>\r\n\t<li style=\"list-style-type:disc\">Passionate about social media trends and stories relevant to the Indonesian market<\/li>\r\n\t<li style=\"list-style-type:disc\">Excellent verbal and written communication skills in <strong>Bahasa Indonesia and English<\/strong><\/li>\r\n\t<li style=\"list-style-type:disc\">Proven critical thinking and proactive work approach in a fast-paced environment<\/li>\r\n\t<li style=\"list-style-type:disc\">Flexibility to work additional hours to meet deadlines and project needs<\/li>\r\n\t<li style=\"list-style-type:disc\">A strong passion for driving business growth<\/li>\r\n<\/ul>","status_id":1,"country_id":5,"apply_url":"https:\/\/www.careers-page.com\/alphaiotabpo\/job\/L67W5YRW\/apply","location":"Jakarta","division":"AI-Marketing","slug":"media-buyer-executive-indonesia-speaker","seo_desc":"Create and optimize ad campaigns across Facebook and Google. Join us as a Media Buyer Executive in Jakarta. Bahasa Indonesia required. Apply now!","seo_title":"Media Buyer Executive \u2013 Alpha Iota BPO (Indonesia)","created_at":"2025-06-10T08:52:07.000000Z","updated_at":"2025-06-10T08:52:07.000000Z","deleted_at":null,"country":{"id":5,"name":"Indonesia","code":"id","created_at":"2025-06-09T23:04:06.000000Z","updated_at":null}}]}